Privacy Policy for RemyReport.com
1. Introduction
At Remy Report (“we”, “us”, or “our”), we are committed to respecting and protecting the privacy of our users. Your trust is of paramount importance to us, and we are firmly dedicated to handling your personal data responsibly, lawfully, and transparently. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
By using remyreport.com (“the Website”), you acknowledge and consent to the practices described herein. We encourage you to read this Privacy Policy carefully to understand how your data is collected, processed, stored, and disclosed.
2. Scope and Data Controller Responsibility
This Privacy Policy applies to individuals accessing and using remyreport.com and all associated services, functionalities, and communications provided through it. For the purposes of applicable data protection laws, Remy Report is the data controller responsible for determining the purposes and means of processing your personal data.
If you have any questions or concerns about our use of your information, please contact us at [email protected].
3. Categories of Personal Data Processed
We collect and process different types of personal data depending on your interactions with our Website and services:
a) Usage Data
Includes details pertaining to how you interact with remyreport.com, such as IP address, browser type and version, language preferences, time zone, date/time of visits, referral pages, and access logs.
b) Account Data
Collected when users register or update their account, including full name, residential or billing address, email address, and telephone number.
c) Profile Data
Captured to better personalize services, such as purchase history, customer preferences, behavioral trends, and response interactions with site features or communications.
d) Communication Data
Information shared via customer support tickets, email correspondence, surveys, or contact forms, as well as metadata regarding communication frequency and nature.
e) Technical Data
Includes information about the devices used to access the Website, such as operating system, mobile network, unique device identifiers, system configurations, and hardware models.
f) Transaction Data
Reflects records of purchases and financial transactions, including payment card details (processed securely via third-party gateways), delivery addresses, and billing information.
g) Preference Data
Consists of marketing communication preferences, opt-in consents, and indicated interests in specific products, services, or content offerings.
4. Legal Bases for Data Processing
We rely on the following lawful bases for processing personal data:
– Contractual Necessity: To perform our obligations to you under any agreement, such as processing transactions or providing requested services.
– Legitimate Interests: To detect fraud, enhance user experience, improve the Website, and ensure legal compliance—without unduly affecting your rights and freedoms.
– Consent: Obtained where required, for example, for marketing communications or placement of non-essential cookies.
– Legal Obligation: Where processing is necessary to comply with statutory or regulatory duties.
5. Your Data Protection Rights
Subject to applicable data protection laws, you have the following rights regarding your personal data:
– Right of Access: You can request a copy of the personal data we hold about you.
– Right to Rectification: You may ask us to correct inaccurate or incomplete data.
– Right to Erasure: You have the right to request deletion of your personal data, subject to retention obligations.
– Right to Restrict Processing: You may request the limiting of data processing in specific circumstances.
– Right to Data Portability: Upon request, we will transfer your personal data to another organization or to you in a structured, commonly used format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
To exercise one or more of these rights, please email [email protected].
6. Security Measures
We have implemented highly secure and industry-standard safeguards to protect your personal data:
– Encryption in transit and at rest (e.g., SSL/TLS protocols)
– Access control through multi-factor authentication and role-based restrictions
– Regular backups of critical data
– Ongoing staff training on data protection and cybersecurity practices
While no system can guarantee absolute security, we take every reasonable precaution to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. International Data Transfers
When transferring personal data outside the European Economic Area (EEA) or other jurisdictions with similar protection standards, we use European Commission-approved Standard Contractual Clauses or equivalent legal mechanisms. We ensure all international transfers comply with applicable data protection laws and maintain comparable protections for the information transferred.
8. Data Retention
We retain personal data only for as long as is necessary for designated purposes, and in accordance with legal, contractual, and operational requirements:
– Usage Data: Retained for up to 12 months for analytics and diagnostic purposes
– Account and Profile Data: Kept so long as the account remains active and up to 6 years post-deactivation for legal compliance
– Communication Data: Stored for up to 3 years following final correspondence
– Transaction Data: Maintained for a minimum of 7 years for accounting and auditing purposes
– Preference and Consent Data: Retained until consent is withdrawn or until no longer reasonably needed
9. Cookie Policy
Remy Report uses cookies and similar technologies to enrich user experience, analyze performance, and deliver targeted content. We categorize cookies as follows:
– Essential Cookies: Required for Website functionality, such as account access and secure transactions
– Functional Cookies: Allow enhanced personalization and site customization
– Analytical Cookies: Help us monitor Website performance and usage trends
– Performance and Advertising Cookies: Used for marketing, retargeting, and improving ad relevance
You can view detailed breakdowns of cookies used by accessing the settings module on remyreport.com.
10. Cookie Management and Compliance
Upon your first visit to the Website, you are presented with options to manage your cookie preferences in accordance with GDPR and CCPA standards. You may update these settings at any time through our cookie banner or browser controls. Where legally required, non-essential cookies will only be placed after obtaining explicit consent.
California residents may exercise additional rights under the CCPA, including the right to opt out of the “sale” of personal information. Remy Report does not sell personal data in the conventional sense but provides mechanisms where required under CCPA definitions.
11. Children’s Data
Our Website and services are not intended for children under 13 years of age and we do not knowingly collect or solicit personal data from children. If we become aware that we have inadvertently collected personal data from a child under 13, the information will be promptly deleted from our systems.
If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at [email protected].
12. Policy Changes
We may revise or update this Privacy Policy at our discretion to reflect legal changes, technological advancements, or improvements to our data practices. Material updates will be communicated through prominent notices on remyreport.com or via email correspondence, where appropriate.
13. Contacting Us
If you have any privacy-related questions, concerns, or would like to exercise your data protection rights, you may contact us at:
Email: [email protected]
We are committed to resolving privacy concerns in a fair, transparent, and timely manner, in compliance with all applicable data protection laws.
By using remyreport.com, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. For further clarification or to lodge a complaint, please feel free to reach out.